FAQ
Find an answer to your question or contact support
Choose a bath in the catalog, select date and time, pay online. Confirmation will be sent to your email instantly.
Registration is recommended for booking — it allows you to manage bookings and leave reviews.
Cancellation 24+ hours before — full refund. Less than 24 hours — 50%. Details in venue rules.
After your visit, you can leave a review and rating in your account.
Contact our support — we will help resolve the situation.
Register, fill in the venue card with photos and description, submit for moderation.
First month free, then from 5% per booking depending on the plan.
Payouts to your bank account after guest visit. Processing time — up to 3 business days.
Yes, on Business plan — up to 5, on Premium — unlimited.
Go to the "Reviews" section in your dashboard and click "Reply".
Minimum 2 hours before visit. Maximum — 60 days ahead.
Yes, rescheduling is possible 12+ hours before the visit through your account.
Price = rental cost × hours. Additional services are charged separately.
Yes, each bath has a maximum capacity shown on the venue page.
Bank cards (Visa, MasterCard, MIR), SBP, Apple Pay, Google Pay.
Yes. We use a PCI DSS certified gateway. Card data is not stored.
Immediately upon booking. The owner receives payment after the visit.
Yes, an electronic receipt is sent to your email after payment.
Refund is automatic upon cancellation. Processing time — up to 5 business days.